AM Host
Title: Host
Reports to: Food and Beverage Manager, Restaurant Supervisor
Overview
The Host is responsible for interacting with restaurant guests, fellow staff members and supervisors in a polite, courteous and hospitable manner, to ensure an exemplary dining experience.
Job Duties:
Must be available on weekends and holidays
Meets arriving customers as they enter the restaurant with cordial greeting.
Escorts guests to tables, issues menus and solicits rapport in order to accommodate special needs or requests.
Maintains a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning and side work duties.
Checks the proper set-up of tables and seating prior to opening. Immediately reports in writing any maintenance or housekeeping discrepancies to management.
Assigns sections and notifies servers of new seats in their section to ensure the customers receive immediate and proper attention.
Maintains a highly visible appearance in restaurant during entire shift by remaining at the host stand and periodically circulating through the restaurant in order to assist servers, to respond to any customer requests and to assess the efficiency of the operation for management.
Wish guests a goodbye' and a great day' with a smile.
Communicates effectively and genuinely with guests, team members and other departments.
Maintains a friendly and caring demeanor at all times in a fast pace environment.
Shows initiative and anticipates needs in job performance.
Demonstrates teamwork; is dependable and productive.
Able to find guest-centric solutions.
Professionally deals with situations and people, having conflict solution skills.
Knowledge, Skills, Abilities:
Strong oral and written communication skills
Thrives in a team environment while focusing on inclusion and support of others
Works towards inclusion and hospitality for all guests
Attention to detail
Strong customer service skills
Knowledge about the area
Computer Skills Interpersonal skills.
Ability to get along with others and work as a team.
Ability to handle a fast paced frequently changing environment
Ability to lift 25 lbs. occasionally
Walking up and down stairs multiple times in a shift
Ability to stand for extended periods of time
Ability to carry wait trays loaded with dishes and glasses
Has the ability to multitask
We offer competitive pay and a benefits package.
Apply by answering a few questions to help us get to know you, below.