Housemen/women are the first line of cleaners helping to create a fresh and inviting atmosphere for the guest to arrive and enjoy their stay. They are responsible for the overall cleanliness of all the common areas of the Hotel. These include the lobby, bathrooms in lobby and 2nd floor, elevators, hallways, stairwells, meeting rooms, gym, yoga and massage area, outside patios and service closets.
House positions are the support that helps everyone. You will be primarily responsible for your assigned cleaning duties first than will be expected to assist in the delivering and disbursement of housekeeping supplies, all hotel trash and recycling not from the restaurant, restocking of ladies amenities in service closets and carts (shampoo, toilet paper etc.), helping the bellmen fulfill guest requests, possibly shoveling snow and the inside and outside of all the windows on the lobby level of the hotel.
To be successful you must have high attention to detail and have the ability to work independently as well as part of the overall team. Daily you will be asked to turn-down the guest beds in all the rooms asked by the front desk with the delivery of some sort of snack given to you by the front desk. Occasionally helping to deliver the new sheets or clean towels and supplies if laundry is busy. Embrace the Hotel philosophy of shared responsibility and enhance the guest experience and any possible opportunity.
Completion of High School program preferred
One year supervisory experience in a Hotel preferred
Must be fluent in the English language, verbal and written
Must be able to teach and coach
Good organizational and communication skills
Working knowledge of computers preferred
To communicate with all Associates and Guests to be able to provide excellent Service at all times
Must be able to lift up to 50 lbs repeatedly throughout the day and exert up to 30 lbs of force